Q: Can I be reimbursed for my purchase of shares ($50)?

A: Yes. If you move to another region or due to death. In such a case, you must contact the coop and complete a request.

Q: Must I have a VIVACO groupe coopératif account to become a member?

A: No. You may be a member and always make cash purchases! We will send a number that corresponds to your member file in our system and under which we will register your purchase volume.

Q: If I have an account number, am I automatically a member?

A: No. Having a client number does not automatically give you member status. You must complete the membership form and agree to submit it for verification. When you become a member, your client and member numbers will be one and the same. Our system tells clerks your membership status right on their screen.